Real Estate
Lead Generation & Acquisition
Implemented a proprietary cold-calling framework that increased qualified seller leads by 40% within 90 days.
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We don't just fill seats. We engineer processes that drive efficiency, reduce costs, and enhance customer experiences for global brands.
Implemented a proprietary cold-calling framework that increased qualified seller leads by 40% within 90 days.
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Deployed a 24/7 omnichannel support team for a CRM platform, reducing ticket backlog by 85% in the first month.
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Scaled an insurance sales team from 5 to 50 agents, maintaining a strict CPA (Cost Per Acquisition) below market average.
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Secure data entry and hygiene for a hospital network, processing 50k+ records with 99.9% verified accuracy.
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Rapid ramp-up of 30 agents for holiday season support, handling 1,200+ daily tickets for a Shopify Plus brand.
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Managing complex calendars for C-suite executives, ensuring seamless scheduling across 4 time zones.
Read Full Case Study"Capital Connect transformed our lead intake process. Their team didn't just follow scripts; they understood our business model and improved our conversion rates by 22% in the first quarter."
"Reliability was our biggest issue with previous BPOs. Since switching to Capital Connect, we've had 100% shift coverage and zero downtime during our peak holiday season."
"The medical data hygiene project was complex, requiring strict HIPAA compliance. The team executed flawlessly with higher accuracy than our in-house staff."
"We scaled from 5 to 40 agents in two months. The onboarding playbooks Capital Connect uses are world-class. Highly recommended for rapid scaling."
In an industry of commodities, we offer partnership. Our infrastructure is built for complexity, security, and scale.
Strict data protocols, physical security access controls, and NDAs ensuring your IP remains yours.
Real-time dashboards and weekly QA audits. You see exactly what we see, every single day.
Our rigorous 4-stage recruitment process ensures only the most articulate and capable agents join your team.
Launch a fully trained team in as little as 10 days with our structured onboarding playbooks.
